Responsible Gaming

Entertainment, Not Income

At Star Casino Online, we believe that gambling should be enjoyed as entertainment only. It is never a reliable way to earn money or solve financial problems. Please gamble only with money you can afford to lose, and always view any winnings as a bonus rather than an expectation.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your state or territory) to use Star Casino Online. We take age verification seriously and comply with all Australian gambling regulations. If you are under the legal age, please do not attempt to access or use our services.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please be aware of these warning signs:

• Chasing losses by gambling more to recover money lost
• Gambling with money intended for essential expenses (rent, bills, food)
• Hiding your gambling activities from family or friends
• Experiencing mood swings or irritability when unable to gamble
• Spending more time and money on gambling than intended
• Lying about the amount of time or money spent gambling
• Borrowing money to finance gambling activities
• Neglecting work, school, or family responsibilities due to gambling
• Feeling a need to gamble with increasing amounts to achieve the same excitement
• Unsuccessful attempts to cut back or stop gambling

If you recognise any of these signs in your own behaviour, please reach out for support immediately.

Self-Help Tools & Controls

Star Casino Online provides several tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Restrict the amount you are willing to lose during a gaming session
• Reality Checks: Receive periodic reminders during your gaming session about how long you have been playing and how much you have spent
• Time-Out: Take a temporary break from gambling for a period you choose (hours, days, or weeks)
• Self-Exclusion: Permanently or temporarily exclude yourself from accessing your account and Star Casino Online services

To activate any of these tools, contact our customer support team or visit your account settings. We encourage all players to use these features proactively.

Support & Helpline Resources

If you or someone you know is struggling with problem gambling, professional help is available. Please reach out to one of these trusted organisations:

Australia

• Gambling Help Online
  Phone: 1800 858 858 (free, confidential, 24/7)
  Website: www.gamblinghelponline.org.au
  Provides counselling and support services for problem gambling across Australia

United Kingdom

• GamCare
  Website: www.gamcare.org.uk
  Provides free, confidential support and counselling for problem gambling
• GamStop
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Provides information and resources for problem gambling support

United States

• National Council on Problem Gambling
  Phone: 1-800-GAMBLER (1-800-426-2537)
  Website: www.ncpgambling.org
  24/7 helpline and resources for problem gambling support

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Website: www.bzga.de
  German centre for health education providing gambling addiction support

Take Action Today

If you believe you may have a problem with gambling, or if you're concerned about someone else's gambling habits, please seek help immediately. There is no shame in reaching out — trained professionals are available to support you confidentially and free of charge.

Contact one of the support organisations listed above, or speak to a healthcare provider. You can also use the self-help tools available through your Star Casino Online account to regain control.

Remember: Help is available, and recovery is possible.